Travel and Tourism 3

Identify two types of specialist travel.

• Short breaks

• Dark tourism

• Cultural Heritage

• Day trips

Answer explanation

Dark tourism or cultural heritage is correct

one reason for leisure travel is 'VFR' what does it stand for?

• visiting fathers and relatives

• vocation for reading

• visiting friends and relatives

• visiting friends and relations

In business travel - ‘M’ stands for meetings • ‘I’ stands for incentives • ‘E’ stands for events. What does the 'C' stand for?

• Committee

• Constant

• Career

• Conferences

Fantasy World is a theme park. Identify two ways that Fantasy World can use its customer website.

• Reviews

• Share database

• Virtual Tours

• Infrastructure

• Check in

One type of visitor attraction is purpose built. Identify one other type of visitor attraction.

• Natural

• Serviced

• Concierge

• Domestic

Fantasy World (theme park) has an online ticket booking service. Identify 2 advantages of an online ticket booking service for Fantasy World.

• Fantasy world could offer online promotions and discounts

• Customer will need to print the ticket

• Reduces/ quicker queues

• Customer will need access to the internet.

Answer explanation

Reduces queues (1)  Convenient/easier for customers (1)  Accessible/available 24/7 (1)  Increases customer satisfaction/meets expectation (1)  Saves Fantasy World money/cost of printing (1)  Less staff needed at the ticket office (1)  Improved image (1)  Fantasy World can offer/promote discounts online (1)  Attract different

Identify and explain two ways that a ships operator can keep its passengers safe on a cruise. 1 mark for identify 1 mark for explanation

• Safety drills (1) so people know how to survive/what to do (1)

• Hope the boat is safe (1) and will not get into any trouble (1)

• Life jackets (1) so passengers can survive longer in the water (1)

Answer explanation

The (1) in brackets are to show you how you would be marked in thw exam - so how you earn 2 marks each answer.

There are many different types of accommodation in the travel and tourism sector. Identify which answers explain why camping is a suitable choice of accommodation for families. Its a 2 mark question because its EXPLAIN.

• Cheaper / more affordable compared to selfcatering cottages or hotels (1) so that families can holiday for longer / and or have more family holidays (1)

• Lots of space (1) so the children can run around and play (1)

• It would need to be good weather (1) so that everyone would be able to enjoy themselves (1)

Linton Woods Trust is a voluntary organisation that maintains a historical woodland. Visitors to the woodland can see how traditional wooden furniture and crafts are made and learn about how Linton Woods is protected. It has over 30 volunteers of different ages from the local community. Identify the two explanations ways Linton Woods Trust is meeting the principles of sustainable tourism.

• Promote traditional crafts/skills (1) so keeping them going for future generations (1)

• The workers are volunteers (1) so don't get paid (1)

• By planting trees (1) this will keep the woods healthy for the future/protect habitats for other wildlife (1)

Stay Inn is a budget hotel chain operating hotels in 700 locations across the UK. The business is very successful, and customer numbers continue to increase. Between 2015 and 2016 sales increased by 15% and more hotels are planned for 2018. Explain two reasons why low-cost budget hotels such as Stay Inn have been successful in increasing their customer numbers. Identify the explanations below.

• Standards/services have improved in budget hotels (1) so budget chains now offer good value for money (1)

• Brand loyalty/repeat business (1) if customers have been satisfied they will return again/recommend Stay Inn to others (1)