ON TRAC NGHIEM 2

What are the two discrete types of change agents?

• Human and non-human
• Transformational or charismatic leaders
• Supervisors and managers
• Internal or external

Power-coercive strategies rely on achieving the intended outcomes through the compliant behavior of those who have less power.

• True
• False

What are the advantages of the force field analysis?

• It’s easy to understand Helps with decision making
• It shows the risk change carries visually
• Can involve everyone in the process
• All of these

It is very hard to ignore the impact of change on contemporary businesses. Implementing and managing change is often an integral part of strategy implementation.

• True
• False

Only external disruptions trigger change

• True
• False

A change manager as...................has the task of creating meaning for others, helping them to make sense of events and developments that, in themselves, constitute a changed organization.

• interpreter
• director
• caretaker
• navigator

The exact triggers for change will depend on the context of an organisation and its industry. Identify from the following that could act as change triggers:

• Arrival of new entrants into the market, or mergers/acquisitions between existing competitors in the industry.
• Changes in level or intensity of competition (prompting a need to gain or protect market share).
• New laws or regulations affecting an industry; or changes in government legislation more generally
• All of the above

Learning organizations generally display this type of behaviors....

• system thinking
• Personal mastery
• Shared vision
• All of these

For an organisation to respond to the need for change, it needs a way of planning for, and implementing changes. Organisations may need to make strategic changes for lots of different reasons. For example:

• Dealing with changes in the global economy and global markets
• Allowing an organisation to grow, either organically or through mergers or acquisition
• Restructuring or reorganising the business OR Implementing new technologies and business processes
• All of these

What are the limitations of the force field analysis?

• The scoring is subjective
• Development takes time
• It cannot be used to analyze overly complicated situations
• All of these