OCS BE Exam

Behaving ethically means doing

• what your friends do.what your friends do.

• the right thing.

Integrity means acting with

• a sense of humor.

• honesty

How can you show respect for a person you’re speaking with?

• Start an argument when you don’t agree.

• Be polite and matintain eye contact

What can you do to be trustworthy?

• Follow the example of bad role models.

• keep your word and do what you say you'll do

A producer is someone who

• makes things

• is very creative

Emilia works for a company that constructs houses and business facilities. Which type of producer does she work for?

• A builder

• A raw goods producer

Social responsibility should be part of the objectives of __________ businesses.

• all

• government

One way in which many businesses demonstrate their social responsibility toward employees is by providing them with

• free meals

• a safe, secure working environment

Having positive customer relations means making customers

• richer

• happy

To build positive customer relations, a business must be

• proactive

• small