Practice Questions # 33-50 --> 911 Course

Under (ICS) Incident Command System, the area assigned for the location and deployment of resources to minimize congestion at the section is referred to as:

• emergency operations center (EOC)

• staging area

• incident action plan (IAP)

• Logistics Section

"A disorder that occurs when a person's normal response to a traumatic event that does not fade over the course of a few days or weeks" is described as:

• Post-traumatic stress disorder (PTSD)

• compassion fatigue

• learned helplessness

• fight or flight response (acute stress response)

For a report of someone breaking into a home, what would it be described as according to the law enforcement classification?

• Burglary (break and enter) / Home invasion

• Damage/Vandalism/Mischief

• Robbery/Carjacking

• Theft (Larceny)

A quality assurance specialists can listen to audio recording of randomly selected calls in order to:

• compare ETC performance with specific protocol and customer service performance standards

• publicly post every ETC error that is detected

• try to catch the ETC making mistakes

• make fun of any ETC errors discovered

"Wake-effect collision" can be best described as:

• a traffic accident caused caused by the passage of an emergency vehicle that does not directly involve (hit) the emergency vehicle

• a traffic accident involving an emergency vehicle and a civilian vehicle

• a traffic accident involving two emergency vehicles

• any accident involving or caused by an emergency vehicle

Effective quality improvement program includes random case review, private individual feedback, open shift/agency feedback, and:

• continuing dispatch education

• critical incident stress debriefing

• paid time off

• predetermined appropriate punishment

For legal negligence to exists, causation is needed to be proven by:

• harm (physical, mental, or financial) has been verified

• there were no clearly established standards of care

• a duty was not performed or was performed inapproriately

• a direct link between the breach of duty and the identified injury or damage has been established

The differences of eustress and distress are?

• eustress is felt immediately, distress is only felt after a period of time

• eustress is internally sourced, distress is externally sourced

• eustress is positive and motivating, distress is negative and disabling

• eustress is experienced through others, distress is experienced directly

A caller reports that he doesn't feel well, feels nauseated, and chest pain. What is medical call would this fall under?

• Abdominal Pain/Problems

• Cardiac Arrest or Respiratory Arrest/Death

• Chest Pain/Chest Discomfort (Non-Traumatic)

• Sick Person (Specific Diagnosis)

The International Academies of Emergency Dispatch recognizes the emergency telecommunicator, as the first incident commander.

• True

• False