Security training test

It is a crime for a security company to operate without a license, if they are found guilty, they have committed _______

• Class C Misd

• Class A Misd

• State Jail Felony

• 3rd Degree Felony

The absence of incidents/ crimes is one sign that a security officer is doing a good job. If an offense does occur, an officer DOES NOT CHARGE IN. Instead the security officer should:

• Stay Clam

• Observe and report events in his field notebook

• Report to his supervisor as per company policy

• All of the above

The public perception of a security officer is not always kept as high as a police officer. To enhance this perception and enable command presence, a professional look and conduct is of the utmost importance. This includes a clean and pressed uniform, good personal hygiene and professional actions

• True

• False

If, during their shift, a security officer is approached by a Department investigator or any other peace officer and is unable to present their pocket card as requested, then they may receive:

• Reprimand

• Violation of Policy conduct

• A citation

• None of the above

Before dealing with the public, one thing that affects us to react with anger, humiliation, prejudice, etc. is called?

• Appearance

• Conduct

• Triggers

• Respect

In order to communicate effectively with someone, you must put what you say in the most proper, fitting, and assertive words possible. This process does not have to be difficult, you can simplify it by using the following elements:

• Know what you are talking about

• Put your thoughts into words

• Know what you want to say

• All of the above

A persons history or background will determine how that person hears the message that you send.

• True

• False

Think of using the Use of Force Continuum like an elevator. You may need to enter at any floor and go up, and you always want to stay at the upper levels.

• True

• False

The lowest level of control available is:

• Verbal Command

• Command Presence

• Soft Empty Hand Control

• Hard Intermediate Weapons

______ is at the top of the Use of Force Continuum because it should be used as a last resort or when the threat is immediate fear of death for you or a third party.

• Verbal Command
• Intermediate Weapons
• Deadly Force
• None of the above