Second Recall

Talking in the same manner with everyone in the organization is

• good

• acceptable

• unacceptable

• all of the above

An open mind during interaction and mainitaining eye contact with the person spoken to is

• important

• not necessary

• informal

• all of the above

As employees we may require to write to

• take notes

• pass on messages

• take specifications about machines/products

• all of the above

Formal writing in the workplace can be in the form of

• emails

• letters

• raising invoices

• all of the above

Writng emails, letters, memos, orders, filling forms, minutes, contracts, proposals and quotations are examples of

----------------------------- workplace communication.

• informal

• non-verbal

• formal

• none

Writing a leave letter is part of ----------------------------------------- communication.

• formal workplace

• informal workplace

• non-verbal workplace

• none

Please be informed that the annual staff meeting has been ----------------------- to be ------------------- on the 1st of

November.

• conducted, confirmed

• listened, conducted

• conducted, listened

• confirmed, conducted

Reena has ------------------------ to avail leave for 2 days to --------------------------- her cousin’s wedding. She has

------------------------- the letter to the supervisor.

• submitted, attend, planned

• planned, attend, submit

• plan, attended, submitted

• planned, attend, submitted

Imagine you have --------------------- ABC company as craftsman. ----------------------- an email to be sent to your

supervisor.

• join, written

• joined, written

• joined, wrote

• joined, write

---------- the role of the supervisor to ------------------------- instructions to the craftsmen on safety in the workplace.

• played, give

• played, gave

• play, give

• played, given