Etech Vision Statement

To make a _______ difference for each other, our customers, and within our communities.

Michael mentioned a way you can make a REMARKABLE difference for your trainees, what example did he give?

• Greet your trainees with a smile

• Give trainees free food

• Michael never talked about this!

What does it mean to be remarkable?

• Doing the bare minimum so you aren't in trouble

• Making lots of money at your job

• Being someone others will remember

• Going above and beyond

Answer explanation

Being REMARKABLE is going above and beyond. Remarkable people in your life leave such an impact, you still remember them.

You have the power to be remarkable! It's up to you if you want to put in the effort to be that.

Bob is a trainer who is helping launch a brand new campaign. He works hard to develop his trainees so they exceed client KPIs. This is an example of making a remarkable difference for:

• each other

• our customers

• ourselves

Answer explanation

Bob is making a REMARKABLE difference for both his coworkers (each other) and his customers by training REMARKABLE trainees. Great job Bob!

Choose the BEST example of making a remarkable difference for someone reporting to you:

• Their pay isn't wrong

• You are mentoring them

• You try not to forget their name

Answer explanation

Paying someone right or not forgetting their name are good things to do - but these are things that we usually expect from coworkers! Taking time to mentor someone is definitely making a REMARKABLE difference for them.

It isn't possible to make a remarkable difference for each other, customers, and the community at the same time. You have to focus on 1 at a time.

• True

• False

Answer explanation

This isn't true! You can make an impact with your coworkers, customers, and the community at the same time. For example, if your class is successful, it benefits your team, the client, and it can create more jobs for the community!

What are examples Michael gave of people who can be REMARKABLE in your life?

• The President

• Teacher

• Parent

Answer explanation

The examples Michael gave were a teacher, or a parent. If those are the options you chose, great job!

What are the three groups you can make a REMARKABLE difference with?

• Each other, customers, community

• Each other, employees, community

• Employees, customers, supervisors

• Ourselves,

  employees, community

With new ______ coming to Etech, there will be even more opportunities to make a REMARKABLE difference in 2023!