Business Communication #1 - by Prof. Vivek V. Wankhede

Which of these is not a part of verbal communication?

• Vocabulary

• Language Competency

• Body Language

• Listening

(a)   communication is the communication that happens with the world around us. (use small letters while answering)

Which form of communication enables people at the same level within departments of the organisation to communicate with each other?

• Vertical communication

• Horizontal communication

• Internal communication

• External communication

An example of active listening is:

• Listening close and taking good notes
• Skimming the outline carefully
• Moving around while others speak
• Focusing on main ideas being communicated and responding with full attention

The communication which is spoken, read, heard, and written is

• verbal communication

• non verbal communication

• gestural communication

• formal communication

Which of the following should you not do during a presentation?

• Speak with hand gestures
• Talk to the audience, not reading off the screen
• Ask the audience a question
• Speak softly with little projection to the audience

Culture is defined as:

• sharing of common beliefs, values, customs and behaviours of a group

• knowing what each other likes to do, our attitudes and responses to one another

• understanding how cultures begin, how to apply them, and what it means for the individual

If you are nervous about making eye contact during an elevator pitch, where can you look?

• At the other person's nose or forehead

• At the other person's feet

• Over the other person's shoulder

• Close your eyes and hope for the best

Diversity means

• Varied in contents

• Being different

• Being same

• Being indifferent

What is communication?

• A process of transmitting information from one person to another.

• A process of transmitting information one person to a place or another.

• A process of transmitting information from one person or place to another.

• A process of transmitting information to one person or a place.