Business Management: Leadership

What is motivation?

• ability managers have to make other people act certain ways

• needs v. wants

• factors that give people a reason to act on something

• ability to influence people

Maslow's Hierarchy of Needs is...

• one theory of motivation based on a hierarchy of needs

• one theory of leadership based on needs.

• one theory of power based on needs.

What is power?

• struggle between people with opposite needs.

• ability to talk to others.

• ability to influence others.

• ability to have other people act a certain way.

There are 3 main management/leadership styles. Which leadership style may result in low productivity?

• laissez-faire

• authoritarian

• democratic

• unviersal

Autocratic management/leadership style is leaders who...

• creates a group who feels empowered.

• talk to their team to gather input, then make the final decision.

• give direct orders, similar to a dictator.

• is a hands off manager.

Which leadership style usually creates a high productive team, with good morale and good teamwork?

• Democratic

• Lassez-faire

• Autocratic

• universal

One thing that managers may have to handle is conflict. What is conflict?

• struggle between people with opposing needs.

• power of influence

• physical, chemical, or emotional factor that causes mental or physical tension.

• ability to make people act a certain way.

Good leadership skills include all of the following EXCEPT

• Plan

• Build a team

• Encourage independent thinking

• Don't adapt to unusual situations.

Other skills good leaders need include:

• Set a good example and listen to others' views, and treat people with respect.

• Encourage employees to deal with their own conflict.

• Take the credit for the positive things your employees accomplish.

• Allow your employees to succeed or fail, as they choose.

Disadvantages to the laissez-faire leadership/management style includes:

• work declines when the manager is offsite not giving direct orders.

• team works well together, but manager makes all of the decisions.

• leaders often are not confident, plus individuals lack enthusiasm, and lack motivation.

• not having confidence in their teams.