JARGONS - TLE - FOS

A guest account or bill

• Folio

• FIT

• FOC

• ETA

Answer explanation

Folio

A guest with a booking cancels the room in time for the room to be resold

• Adjoining rooms

• Bump

• Cancellation

• Check - in

Rooms side by side but without a connecting door between them

• Adjoining rooms

• interconnecting rooms

• Cancellation

• Check - in

Staff from the shift ending pass on any important information to the staff on the next shift

• Extension

• Handover

• Extras

• ETD

Answer explanation

Folio

People who don't have a reservation, but arrive at the hotel wanting a room for that night

• Walk - in

• VIP

• Trace

• Stay over

Answer explanation

Folio

The guest is not expected to check out today and will stay in the hotel tonight.

• Walk - in

• VIP

• Trace

• Stay over

Answer explanation

Folio

Highest advertised rate, without any discounts

• Reservation

• Rack rate

• Posting

• Out of order

Answer explanation

Folio

Rooms side by side but with a connecting door between them

• Adjoining rooms

• interconnecting rooms

• Cancellation

• Check - in

Things that are included in the bill, such as room and breakfast or use of gym

• OOO

• Skip

• Inclusion

• Overbooked

The hotel has accepted more bookings that rooms available

• OOO

• Skip

• Inclusion

• Overbooked