
Death PKT
Authored by Akshay More
Other
Professional Development
Used 1+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Mrs Smith has provided us with incomplete forms to start for her spouse pension settlement from the ABC Scheme. As per the procedure a letter was issued explaining same and case was pended for 1 month. What option we will select in work type –
True Complete the case
Chaser
Reminder
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Mrs Wood is a member of DB Scheme and passed away on 10/09/2022 in Germany. We received death notification from daughter and her contact details are of UK. Will we click on overseas button on doc prod:
Yes
No
May be
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
3.
In the filled Bereavement Grant Application Form option 2 and 3 are filled. As per completed form Spouse is the only estate. There is no Will or Grant of Probate available. We have received the Pre Payment Plan along with the completed form. Kindly confirm which procedure will be followed from the below options –
Accept the Pre Payment Plan and proceed with the BG payment
Need to approach trustee for their decision
Contact the estate and ask for bank statement and pend the case
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
At completion stage of death notification case what option is selected as reason for pending?
Future work item
External - Other
5.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
The age difference between member and spouse is 14 years 11 months then mention the spouse pension reduction will be applied for___ with a reduction of ___
(a)
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In HRG if the member has left a surviving spouse and died within 5 years of retirement will there be a 5 year guarantee lumpsum payable –
Yes
No
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
As per the completed Beneficiaries’ Data Form member has left a surviving spouse and is living in a care home. The form is signed by the member’s daughter. Kindly confirm which procedure will be followed from the below options –
Accept the information provided and issue the letter detailing spouse’s benefits to the daughter
Issue a letter asking for spouse’s POA/COP and pend the case
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