PSL1Ch4Vocab

The act of expressing information or thoughts to someone else, including both verbal (speaking and writing) and nonverbal communication (body language and gestures).

• verbal

• conclusion

• communication

• listening

Describes communication through speaking and writing.

• verbal

• introduction

• delegating

• conclusion

Describes communication through body language and gestures.

• listening

• verbal

• empathy

• nonverbal

The act of people sharing their feelings, ideas, emotions, and information face-to-face with each other; any two-way communication that has immediate feedback-a conversation

• communication

• interpersonal communication

• introduction

• verbal

The ability to focus closely on what another person is saying to summarize the true meaning of a message.

• empathy

• interpersonal communication

• communication

• listening

The first part of a written communication that gets the audience's attention, gives the reason for the message, identifies the topics of the message, and establishes the writer's point of view.

• conclusion

• body of message

• introduction

• communication

This portion of written communication presents the content or topics of the message.

• conclusion

• introduction

• nonverbal

• body of the message

The end part of a written communication, where the writer summarizes key points, calls for action, and identifies the benefits and value of the message.

• introduction

• communication

• conclusion

• body of the message