General Information

General Information

1st Grade

15 Qs

quiz-placeholder

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General Information

General Information

Assessment

Quiz

Business

1st Grade

Practice Problem

Easy

Created by

Stacey Stevenson - SR MGR

Used 4+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When do clients start seeing first settlements on Average ?

We reach out to creditors immediately

On average clients see their first settlement in 3-6 months

Clients accounts are not settled for the full term

Client's Accounts are paid in the first 30 days

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

BLP is not available in what states?

California, Texas, Nevada, New York, Wisconsin

Alaska, Colorado, Iowa, Idaho, Montana, North Carolina

North Carolina, Alaska, Texas, California, Nevada

Washington, Hawaii, Tenessee

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which States are Gold States?

Alabama and Georgia

Nebraska and Nevada

Virginia and Illinois

Texas and Michigan

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If an account is in collections what must we ask?

Why didn't you pay this?

Have you received any legal documentation?

Did they just make you mad?

You don't want to take care of the correct?

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When a client is approved for a loan, what is the next step?

Tell them they got approved and call number on email.

Ignore the approval

Warm Transfer to Above

Tell them all the loan information and tell them its a bad deal

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A client asks if this is one of those programs before credit pull. You

Go into the pitch before credit pull

Acknowledge and redirect

Explain it is and let the client off the phone

Tell them no

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A Wife calls in to apply for a spouse, the conversation is 8 minutes. What Disposition do you take?

Wrong Number/Wrong Person

Actively working

PU/HU

DNC

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