General Information

When do clients start seeing first settlements on Average ?

• We reach out to creditors immediately

• On average clients see their first settlement in 3-6 months

• Clients accounts are not settled for the full term

• Client's Accounts are paid in the first 30 days

BLP is not available in what states?

• California, Texas, Nevada, New York, Wisconsin

• Alaska, Colorado, Iowa, Idaho, Montana, North Carolina

• North Carolina, Alaska, Texas, California, Nevada

• Washington, Hawaii, Tenessee

Which States are Gold States?

• Alabama and Georgia

• Nebraska and Nevada

• Virginia and Illinois

• Texas and Michigan

If an account is in collections what must we ask?

• Why didn't you pay this?

• Have you received any legal documentation?

• Did they just make you mad?

• You don't want to take care of the correct?

When a client is approved for a loan, what is the next step?

• Tell them they got approved and call number on email.

• Ignore the approval

• Warm Transfer to Above

• Tell them all the loan information and tell them its a bad deal

A client asks if this is one of those programs before credit pull. You

• Go into the pitch before credit pull

• Acknowledge and redirect

• Explain it is and let the client off the phone

• Tell them no

A Wife calls in to apply for a spouse, the conversation is 8 minutes. What Disposition do you take?

• Wrong Number/Wrong Person

• Actively working

• PU/HU

• DNC

If a client is worried about their credit score and you want to talk about in Program loan with Above the following statements are acceptable

• In six months you will get a loan to pay this all off

• After 6 Months of on-time payments your score will skyrocket one the above loan pays it off

• In about 6 months are lending partner will take a look at your situation and see about getting you approved for a loan to pay of the balances.

• Your cards will show paid in full for 6 months after we fund a loan for you

We Guarantee your settlements and that you will not be sued?

• True

• False

A client does not need to change bank accounts for Navy Federal if they included a Navy Federal Credit Card.

• True

• False