Each “Principle” of communication follows the real life scenarios in which that principle can be seen.  They can be seen where?

• in the sky

• interviews

• in a meeting

• on your car

Which principle is this referring to:

• irreversible

• complicated

• inescapable

• governed by rules

What principle is this scenario referring to:

Even though it is expected that you are polite and courteous, you find yourself cursing at a police officer after receiving a speeding ticket.

• Inescapable

• Irreversible

• Governed by Rules

• Complicated

What principle is this referring to and how do you know?

What principle is this scenario referring to:

You really want to go to a graduation party, but your parents feel that it is too far away and you begin yelling over one another to get your points across.

• inescapable

• irreversible

• governed by rules

• complicated

There are other aspects of conversation that are also universal. What are they? ​ (a)   ​ (b)   ​ (c)   ​ (d)   ​ (e)  

• smile
• do not mumble
• be sincere
• be enthusiastic
• be positive
• be negative
• be humble

What principle is this referring to?

• inescapable

• irreversible

• complicated

• governed by rules

Which are the correct pointers for a successful verbal exchange :

• Always try to connect with the other person in some common interest or bond.

• During  the  conversation, use the other person’s name at least once.

• Always get the other person’s name and always give your name.

• get a rapport with who you are speaking with

What principle is this scenario referring to?

You are traveling to a foreign country where it is considered rude to make long, direct eye contact, and you are careful to avoid eye contact out of politeness. 

• inescapable

• irreversible

• context and relationships

• complicated

How to keep the dialogue flowing

• Ask open-ended questions

• focus on yourself

• stare at the other person

• keep the conversation about yourself