You've Got Personality LAP Quiz

A personal characteristic expressed by a consistent pattern of behavior is called a personal

• trait.

• asset.

• image.

• feature.

Your intellectual abilities are associated with __________ traits.

• mental

• emotional

• physical

• cerebral

An employee who is able to adjust to changing conditions possesses the desirable trait of

• tact.

• friendliness.

• loyalty.

• adaptability.

A desirable personal trait is self-confidence, which can be defined as

• freedom from fear.

• belief in oneself.

• self-consciousness.

• dependence.

An employee who is always ready and willing to work is showing

• empathy.

• industriousness.

• creativity.

• initiative.

When Olivia has a meeting at work, she displays confidence, speaks with authority, and clearly communicates her ideas to improve the company. Olivia demonstrates

• empathy.

• adaptability.

• assertiveness.

• self-control.

Susan volunteered to conduct a customer-complaint survey because she felt it would benefit the business. Which of the following personal traits is Susan displaying:

• Empathy

• Creativity

• Dependability

• Initiative

Which of the following is not a desirable personal trait in business:

• Initiative

• Procrastination

• Industriousness

• Assertiveness

Rhonda would like to develop her desirable personal traits so she can be more successful at work. What is the first step she needs to take?

• Determine which traits are desirable..

• Analyze her undesirable traits.

• Exercise her desirable traits.

• Seek a mentor to help her

Joyce was told by her supervisor that she should take more initiative, use more tact when dealing with customers, and smile more. How should Joyce go about improving these personal traits?

• Joyce should transfer to a different job.

• Joyce should improve all three traits at once.

• Joyce should work on one trait at a time.

• Joyce should ignore her supervisor's comments.