Human Resources pt 3

Computer-managed instruction

• CMI

• CBT

• PI

• ICAI

Understanding the motivational bases of incentive plans

• Linking Pay and Performance

• Incentives

Financial rewards paid to workers whose production exceeds a predetermined standard

• Incentives

• Laying Pay and Performance

• Organizational Development (OD)

• Managing Organizational Change Programs

Antecedents

What things must come before the person does the job?

• Behavior

Can the person do the job if he or she wanted to?

• Consequences

What are the consequences of doing the job right?

• Applying the ABC Approach

• Developing a BARS

• How to Measure? by the Appraisal Tool

Preparing to coach

Developing a mutually agreed change plan

Engaging in active coaching

Evaluating for feedback and follow-up

• The Four-Step Coaching Process

• Applying the ABC Approach

• Criteria for Choosing an Appraisal Tool

• Steps in Appraising Performance

Is actively advising, counseling, and guiding

Is helping employees navigate longer-term career hazards

Is leading highly trained employees and self-managing teams

Supplants the need for authority and for giving orders for getting things done

• Mentoring

• Coaching

• Training

Involves educating, instructing, and training subordinates

Focuses on teaching shorter-term job-related skills

• Coaching

• Mentoring

• Training

Accessibility

Each-of-use

Employee acceptance

Accuracy

• Criteria for Choosing an Appraisal Tool

• How to Avoid Appraisal Problems

• Potential Rating Scale Appraisal Problems

• Performance Appraidal Systems

Know the problems

Use the right tool

Keep a dairy

Get agreement on a plan

Be fair

• How to Avoid Appraisal Problems

• Potential Rating Scale Appraisal Problems

• Criteria for Choosing an Appraisal Tool

• Mentoring

Unclear Standards

Halo Effect

Central Tendency

Leniency or Strictness

Bias

• Potential Rating Scale Appraisal Problems

• How to Avoid Appraisal Problems

• Potential Problems with MBO

• Hazards of Soft Appraisals