Intro to Business - Chapter 7

Organizational Culture is ...

• the division of labor into small, specific tasks and the assignment of employees to do a single task

• a visual display of the organizational structure

• a firm's shared values, beliefs, traditions, philosophies, rules, and role models for behavior

The 3 types of Departmentalization are ...

• functional

  product

  geographical

• product

  centralized

  delegated

• geographical

  high-risk

  low-risk

• centralized

  competitive

  rational

Specialization is ...

• the division of labor into small, specific tasks and the assignment of employees to do a single task

• keeping workers from wasting time shifing from one job to another

• something that can cause bordom, injuries, high employee turnover

• all 3 answers

When is Centralization used?

• When there is a delegation of authority

• When employees are empowered to take action

• When you are in the center

• When decisions to be made are risky and when low-level managers are not highly skilled in decision making

What are some of the ways Whole Foods encourages teamwork among employees?

• 8-10 self-directed work teams

• hiring with a 60 day process of interviews

• team members vote on new hire

• all 3 answers

What is line structure?

• the simplest organizational structure, in which direct lines of authority extend from the top down

• a structure that sets up teams from different departments, creating 2 or more intersecting lines of authority

• a structure that organizes departments into larger groups called divisions

• all 3 answers

What is a task force?

• permanent, formal group that performs a specific task

• temporary group of employees responsible for bringing about a particular change

• a group of forces that have a task

• the name of your new garage band

What type of organizational structure is this?

Owner -> Manager -> Assistant Manager -> Hourly Employee

• The wrong structure

• Line and Staff Structure

• The right structure

• Line Structure

What type of culture does Sugar Bowl Bakery have?

• shared responsibility with monthly meetings to discuss conflicts and new ideas

• yogurt culture with optional sprinkles

• struggling coffee shop typical culture

• task force culture

What type of organizational structure does Keurig Green Mountain use?

• decentralized

• centralized

• service

• weird