Activities

We just got our new claim first thing is morning and left a message to speak to our insured, when should we set our follow up activity to reach out again?

• Later today

• Next Business day

• 2 business days out

• 3 Business days out

The party is set up for an inspection Friday morning at a DRP when should we follow up in regards to the estimate being recieved/uploaded?

• Friday afternoon

• Monday

• Tuesday

• The following Friday

True or False: We want to set the majority of our activities on Monday to get through the majority of our work load early in the week.

• True

• False

On average how mucus does your nose produce in a day?

• 1 liter

• 1 cup

• 1/2 cup

• 1/4 cup

How many consecutives days should we attempt to reach our insured for first contact?

• We should call every other day

• 2-3 business days

• 3-4 business days

• 5 Business days

Claimant carrier filed a claim that our insured rear ended the claimant. We called the claimant 3 days in a row with no response, what do we do next? *multiple answers

• Follow up again in 2 business days

• Reach out to the Claimant Carrier

• Close the claim if they wanted to pursue it they can call us back

• attempt contact again in a week