Office Procedures-Organizational Structure (Bahamas)

_____ defines how job tasks are formally divided, grouped, and coordinated.

• Organizational structure

• work speacialization

• Departmentalization

• Organizational behavior

Define the various roles of members; set limits on employee work behavior; create rules and regulations; vary widely from organization to organization; adapt to the environment in which an organization is located

• Operative Employees

• Systematic Structures

• Supervisors

• Middle Managers

Sets an organization’s goals and objectives; develops methods for achieving goals and objectives; is the head of the organization

• Top Management

• Supervisors

• Operative Employees

• Middle Management

Arrange and group jobs based on specific tasks in order to enhance efficiency; increase the effectiveness of communication and reporting

• Group Work

• Management Process

• Organizational Structure

• Informal Structure

__________ are laid-back and undefined; involve employees completing tasks which may not always fit their job description; normally found in smaller businesses with fewer employees

• Formal Structures

• Management Process

• Top Management

• Informal Structures

Proctor & Gamble departmentalizes by Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by _____.

• A. function

• B. process

• C. geography

• D. product

A plant manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing _____ departmentalization.

• a. target customer

• b. product

• c. functional

• d. geographic

The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed _____.

• a. chain of command

• b. authority

• c. span of control.

• d. unity of command

The right inherent in a managerial position to give orders and expect orders to be obeyed is termed _____.

• . chain of command

• authority

• power

• unity of command

26. The more that lower-level personnel provide input or are actually given the discretion to make decisions, the more _____ there is within an organization.

• centralization

• disempowerment

• work specialization

• decentralization