2.3 IB Business Management

Which kind of leadership style is exemplified in the following statement: 'I just love my boss. He always looks out for all his staff, almost like we're his kids! As long as you do as you're told and keep his trust, you know you'll be well taken care of as an employee. I think that's why so many people have chosen to stay with the firm a long time."

• Democratic

• Autocratic

• Paternalistic

• Laissez-Faire

Answer explanation

A paternalistic leadership style is characterised by strong, protective leadership. Paternalistic leaders rely on strong trust and loyalty, and expect a high degree of compliance in return. The other options are not adequate because they do not have these as primary characteristics.

You work for a job placement agency. In the course of interviewing your job candidate, the candidate says, 'I just want a no-nonsense boss who knows what he or she is doing, and who calls the shots without a lot of tongue-wagging. I don't want the boss to be my friend or anything like that, just tell me what work needs to be done and get on with things.' Which style of leadership would this person most likely prefer?

• Democratic

• Autocratic

• Situational

• Paternalistic

Which of the following are the key functions of management?

• Commandeering, organizing, communicating, educating, measuring

• Commanding, controlling, supporting, surveilling, delegating

• Planning, ordering, mentoring, connecting, disrupting

• Planning, commanding, controlling, coordinating, organising

Which of these groups of workers is not a part of Handy's Shamrock organization?

• Core staff

• Flexible workers

• Senior management

• Outsourced workers

Different approaches to structuring an organization can include divisions according to:

• Function, product, and/or region

• Name, age, and/or nationality

• Process, hierarchy, and/or orientation

• Gender, product, and/or years employed

  Report feedback or error

A company asks workers to evaluate their immediate supervisor to gather information about the supervisor’s leadership abilities. This is most likely a component of:

• summative appraisal

• formative appraisal

• 360 degree feedback

• Performance benchmarking