INTRO

SPHRi is for Senior Professional in Human Resources International, and the current exam is composed of total _____ questions.

• 115

• 25

• 140

• 150

One of the most important competitive advantages of today's business is _____

• the employees

• the customers

• the suppliers

• the governmental relations

Function within an organization that focuses on implementing organizational strategy, as well as recruiting, managing performance, and providing direction for the people who work in the organization.

• Human Resources

• Finance

• Marketing

• IT

A strategy that tries to gain a competitive advantage by providing exceptionally high quality is using which grand strategy?

• Cost leadership

• Focus

• Differentiation

• Retrenchment

Giving workers greater authority and discretion by allowing them to perform functions previously reserved for higher levels of management is called

• multiskilling.

• horizontal loading.

• cross-training.

• vertical loading.

If evaluators compare the company's absenteeism and turnover rates from before and after a training program, which type of criteria are the evaluators using?

• behaviors

• results

• reactions

• learning

What is the primary benefit of using a structured interview?

• Increased predictive validity

• Reduced interview time

• Greater interviewer control

• Improved diversity balance

In order to attract and retain talented employees, managers will need to:

• delegate development responsibilities to HR.

• identify development opportunities for their staff

• work closely with the internal recruitment team.

• create new positions to engage the people they manage.

If two people work for different employers and do essentially the same job, but they have drastically different pay, this comparison is related to the ________ decision.

• comparable wage

• individual wage

• wage structure

• wage level

How should the responsibility for safety be assigned in an organization?

• Safety is top management's sole responsibility.

• Safety is a management function and belongs to all managers, including supervisors.

• Everyone should feel some responsibility, but one person should be expressly assigned.

• Everyone should be equally and totally responsible for safety.