Scheduling Review

What type of scheduling has patients scheduled at the same time each hour?

• Wave

• Double Booking

• Modified Wave

• Stream

True or False: Double booking means only seeing ONE patient.

• True

• False

What is an example of Modified Wave Booking?

• One patient is seen at 1 pm

• Three patients are booked at the same time.

• When the Dr marks that he will not be in the office.

• When two patients are seen 1 PM & one patient is seen at 1:30 pm.

How often would you schedule an appointment with Stream scheduling?

• every 25 minutes

• every 60 minutes

• every 15 minutes

• every 10 minutes

What is Open Booking?

• When the DR calls VIP patients

• When the Nurse chooses which patient they want to see.

• When patients are not scheduled and come at their own convenience.

• When no patients can be seen.

When multiple patients with the same needs are scheduled on the same day or at the same time of day, it is called?

• Matrix

• Cluster Booking

• Stream

• Similar Situation Scheduling (SSS)

What lets the CMAA know when the Physician is in and out of the office?

• Free Period

• Matrix

• SOAP

• Double Booking

True or False: Creating the matrix accordingly is one of the scheduling needs of the facility.

• True

• False

How many copies of the schedule does the CMAA have to print out?

• 3

• 6

• 2

• 1

Documenting cancellations and no shows maintains?

• Scheduling Confidentiality

• Scheduling Honesty

• Scheduling Integrity

• Scheduling Annotations