MGT103- chapter 3

An organization's _____ is a statement of its fundamental, unique purpose that sets a business apart from other firms of its type and identifies the scope of the business's operations in product and market terms.

• mission

• statement of qualification

• article of incorporation

• operational goal

• tactical plan

Nutrimax Inc. identifies its purpose as "to produce the finest cookies in the world while upholding our principles of promoting good health and maintaining environmental sustainability." This purpose is most likely to be the _____ of Nutrimax.

• strategic goal

• distinctive competence

• mission statement

• operational goal

• tactical goal

Which of the following statements is true about strategic goals?

• They are set by an organization's middle managers.

• They are set by first-line managers.

• They provide plans for the day-to-day operations of an organization.

• They focus on broad and general issues.

Goals set for and by line-managers are called _____ goals.

• strategic

• tactical

• developmental

• organizational

• operational

Samantha is responsible for building the day-to-day work schedules for her subordinates. She assigns specific tasks to her subordinates and designs activities according to the objectives that she receives from her seniors. Samantha works on _____ goals.

• operational

• organizational

• strategic

• divestiture

• tactical

Which of the following statements is true about tactical goals?

• Their focus is on how to operationalize actions necessary to achieve strategic goals.

• Their focus is on broad and long-term issues such as increasing the profitability of the organization over aperiod of time.

• They are set for and by top managers.

• They are set for and by the board of directors.

• They are broad and nonspecific.

The top managers at Redd Inc. are developing a plan to reduce the production costs of the company. By reducing costs, Redd wants to gain a competitive advantage of cost leadership. The plan being developed in this scenario is a(n) _____ plan.

• strategic

• tactical

• operational

• contingency

• recovery

A(n) ____ goal for a waste management plant could be to "identify barriers to recycling as well as means to overcome those barriers; determine recycling rates by neighborhood and find correlations, if any, between barriers and neighborhoods." It would develop naturally out of a strategic goal "to increase recycling by 10% everywhere."

• strategic

• departmental

• functional

• divestiture

• tactical

The top managers of Dietizza, a large low-fat pizza chain, plan to increase the profitability of all its outlets by 15 percent in a period of two years. This is a(n) _____goal.

• tactical

• operational

• nonspecific

• divestiture

• strategic

A(n) _____ plan is a general plan outlining decisions about resource allocation, priorities, and action steps necessary to reach the goals set by the top managers.

• recovery

• contingency

• operational

• tactical

• strategic