CC - WeCare Quiz
Authored by Alex AY
Business
4th Grade
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8 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 3 pts
WeCare is part of what initiative?
3 pts
Change is the only constant
Loving Customers First
Living Customers First
Fast and Free Shipping
2.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
Who are Lazada's Customers?
2 pts
Buyers
Shareholders
Buyers & Sellers
Employee & Shareholders
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following is NOT a function of WeCare
1 pt
Submit an idea or feedback
Report deficiency in payslip
Report prohibited & controlled goods
Escalated complex customer issue
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Is this the mascot for WeCare?
1 pt
Yes
No
5.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
You can ONLY access WeCare through iDingTalk
2 pts
True
False
6.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
Which of the following ideas CAN'T be submitted through WeCare?
2 pts
More water stations in the office
Bulk editor tools for ASC
Loyalty Programs for buyers
Checkout Page improvements
7.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
VOC will be handling all complex escalations submitted through WeCare
2 pts
True
False
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