BUS 130 Communication Quiz

Making hiring decisions, employers often rank communications skills the...

• Least desirable competencies

• Average desirable competencies

• Most desirable competencies

• Non-essential skill

Writing, critical thinking, and ____ along with self-motivation/teams skill

are the top choices for employment.

• problem-solving

• getting along with others

• computer skills

• maintaining a budget

Poorly developed writing skills can...

• miscommunicate

• derail your career

• Increase credibility

• maintain relationships

The 21st century depends on...

• The 21st century depends on

• information and knowledge

• competition

• industrial age

In a challenging environment, what makes you more competitive & valuable in the future?

• applying lifelong learning

• using some technology

• looking for the competition

• making some general effort

Which do you consider to be media richness and communication effectiveness?

• Instant messaging

• Conversation meeting

• Telephone

• Letter, memo, note, e-mail

Communicating in a diverse work environment requires...

• Trust between management and employees

• Less organization structure or power status

• Lack of turf wars

• New attitudes and skills

Business communication function can be summarized in three simple categories...

• to inform, to persuade, to promote goodwill

• to promote, to award, to instruct

• to maintain, to give structure, to stabalize

• to dictate, to govern, to manage

Communication includes packaging a thought, unpackaging, noise, feedback, and an indication of the message understood or not understood

• True

• False

Communication has 3 types of noises

• True

• False