2.2 Role of the HR Manager

An HR manager is asked to meet with upper management to discuss the proper way for new employees to be onboarded to the company. This task would fall under the main HR manager responsibility of _______.

• policy formation and implementation

• advice and counsel

• service

• employee advocacy

Managing office politics falls under the main HR manager responsibility of ________.

• advice and counsel

• service

• policy formation and implementation

• employee advocacy

Which of the following is an example of employee advocacy?

• Offering personal advice to an employee about a family matter

• Representing an employee in a job-related dispute

• Negotiating with management for fair pay and benefits

• Asking a manager to hire the relative of an employee

Why is it important for a human resource manager to carefully maintain employee records?

• State employment boards review the records almost daily.

• Many employees lose their records so it's important to have copies.

• Most corporate presidents check employee records regularly.

• Proper employee record keeping is required by law.

Which is the best choice to explain why a human resource manager is so important to organizations?

• HR has the ability to increase performance and return on investment.

• The human resource manager is in charge of product sales.

• The human resources manager is paid more than any other manager.

• Human resources has access to many personal secrets.

Which of the following is the most important skill for a human resource manager?

• Having terrific sales skills

• Having excellent listening skills

• Having impressive product development skills

• Having strong graphic design skills

Which of the following would the human resource manager be likely to handle?

• A strategic plan to increase production

• A dispute between two employees about a departmental budget

• A dispute between two managers about an employee's responsibilities

• A problem with the air condition system

Tasha makes fun of Jeffery at work, harasses him, and calls him names. How might an HR manager overcome this situation of office bullying?

• Tell upper management about Tasha's behavior so that they can sort out the problem

• Have Tasha arrested for bullying and ensure Jeffery is awarded a promotion

• Tell Tasha to stop bullying Jeffery and suggest to Jeffery that he find a new job

• Work with Tasha to stop her behavior and ensure Jeffery feels safe at the office

Laura is an HR manager for an organization. She is working on developing a record retention procedure for managing important employee documents. How long should she ensure that she has employee payroll records on file?

• 3 years

• 1 year

• 30 days

• 10 years

The ability for an HR manager to oversee a diverse group of employees and to manage the HR office is part of ________ .

• business mastery

• human resources mastery

• change mastery

• personal credibility