QUIZ MO ULO MO

JOD customers can upgrade to another JOD eligible device up to once every _ days

• 20

• 10

• 14

• 30

JUMP! 2 allows customers to upgrade to a new device once 1/4 of the device cost is paid. True or False? If false, write the exact answer.

• True

• False, atleast 50% of the device cost is paid

• False, atleast 60% of the device cost is paid

• False, atleast 25% of the device cost is paid

What do you call the balance that you need to pay after a leasing ends in JOD

• Final Equipment Bill

• Price Of Phone

• Purchase Option Price

Give atleast 2 End of lease options for JOD

Evaluate responses using AI:

OFF

Jerwin wants to upgrade his Mi 10T Pro to a Samsung Galaxy S23+. Is he eligible?

Account details:

No P360 on line/device

Device has 40% balance

• Yes

• No

If you are done with your device' POIP, can you trade in your device? why or why not?

Evaluate responses using AI:

OFF

Can a customer upgrade if the account is delinquent?

• Yes

• No

How many days does the customer can trade in/turn in their old phone when they process JUMP?

• 15 days

• 20 days

• 30 days

• 5 days

Customer's phone freezes and has issues inside yet the phone has no physical damage, can a customer file for a claim under insurance?

• Yes

• No

Give atleast 3 benefits of Protection 360

Evaluate responses using AI:

OFF