CS - Know
Authored by Adhitya Selloaji
Professional Development
Professional Development
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40 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apakah yang dimaksud dengan customer ?
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Kesan yang timbul dari panca indra dan pengalaman yang kita rasakan disebut dengan:
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Kapan customer merasa puas?
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apa arti symbol C pada CS Brand Manner?
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apa yang harus diucapkan dalam Brand Manner ketika pukul 09.10 pagi ?
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berikut adalah item yang masuk dalam service quality, kecuali :
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Kapankah waktu yang tepat bagi seorang SA untuk melakukan jawilan pertama kali?
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