Effective Car Presentation.

The standard MB car presentation consists of ...

• 5 points

• 6 points

• 7 points

• Whats the point.

The SE should always follow the standard car presentation in a systematic manner regardless of what the customer expects...

• True

• False

Car presentation should be conducted in the following style..

• Anticlock wise direction

• Clockwise direction

• Wherever the customers want to go.

The contents of the Car Presentation should be based on

• Interesting features in the car

• The needs analysis done before presenting the car

• The latest technology in the car

Techniques of the 7-point vehicle presentation may involve...

• Tell

• Show

• Involve

Potential discussion topics at the RIGHT REAR SIDE, may include...

• Air-cond

• Legroom

• MBUX

• ISOFIX points

How important is the vehicle key during the 7-point vehicle presentation?

• Very

  (the key is the KEY to unlocking a complete vehicle presentation)

• Not required as we are not allowed to start the car in the showroom and its only needed when we are going for a test drive later

What does F.A.B. stand for?

• Features, Advantages, Benefits

• Forecast, Actual, Bonus

• Facts, Argumentation, Booking

What is the aim of a 7-point vehicle presentation?

• To overcome objections

• To negotiate and close the sales deal

• To fascinate with FAB's

Point 5 is the ideal location to present the Folding rear seats 40/20/40 feature...?

• True

• False