
Better Together Quiz
Authored by Ronni Lutovsky
Life Skills
Professional Development
Used 1+ times

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12 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following options is an element of conflict?
Discussion
Tension
Accusations
Embarrassment
2.
MATCH QUESTION
1 min • 1 pt
Match each De-Escalation strategy with the Level of Conflict for which it is most helpful.
Coalitions
Emphasize Solutions
Loss of Face
Stay Calm
Debate
Communicate
Tension
Seek Mediators, Not Allies
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which options below are examples of the
4 common triggers of workplace conflict?
Communication Differences
Rebellious Employees
Unreasonable Time Constraints
Unclear Performance Standards
4.
DROPDOWN QUESTION
1 min • 1 pt
Leaving workplace conflicts unresolved is (a) a good idea.
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
What should you do when all efforts to control
your emotions during a conflict fail?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Once you have to chosen to solve your
workplace conflict, what is your next step?
Clarify the Problem
Come Together to Talk
Identify a Solution
Follow Up
7.
REORDER QUESTION
1 min • 1 pt
Reorder the steps of the formal complaint process.
Submit your Complaint
Write a Letter
Be Sure a Formal Complaint is Necessary
Schedule a Meeting
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