PELAYANAN PRIMA

PELAYANAN PRIMA

11th Grade

10 Qs

quiz-placeholder

Similar activities

Escuchamos grabaciones de anécdotas

Escuchamos grabaciones de anécdotas

11th Grade

10 Qs

Remidial BAB 1 PUISI RAKYAT

Remidial BAB 1 PUISI RAKYAT

10th - 12th Grade

10 Qs

DIASS Review

DIASS Review

11th Grade

15 Qs

Skala Kelas 5

Skala Kelas 5

11th Grade

15 Qs

pengolahan dan penyajian makanan

pengolahan dan penyajian makanan

11th - 12th Grade

15 Qs

Crase (de novo, sempre!)

Crase (de novo, sempre!)

1st - 12th Grade

10 Qs

QUY LUẬT GIÁ TRỊ 1

QUY LUẬT GIÁ TRỊ 1

11th Grade

6 Qs

KUIS NEGARAKU INDONESIA

KUIS NEGARAKU INDONESIA

9th - 12th Grade

10 Qs

PELAYANAN PRIMA

PELAYANAN PRIMA

Assessment

Quiz

Education

11th Grade

Practice Problem

Medium

Created by

ERNI SUSANTI

Used 18+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

1. Pelayanan Prima adalah adalah...

a. Pelayanan standar

b. Pelayanan Utama

c. Pelayanan yang diberikan oleh perusahaan kepada tamu untuk kepuasaan pelanggang

d. Pelayanan Restaurant

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

2. Bentuk kepedulain terhadap pelangganyang beraitan dengan kebutuhan dan keinginan pelanggan disebut dengan...

a. Attitude

b. Ability

c. Attention

d. Appearence

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

3. Penampilan adalah hal yang terpncar baik fisik maupun non fisik yang mampu merefleksi kemapuan dan citra perusahaan, disebut dengan...

a. Appearance

b. Attention

c. Ability

d. Attitude

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

4. Sikap dan pelayanan seorang karyawan membawa citra baik hotel disebut dengan...

a. Attention

b. Ability

c. Attitude

d. Sympathy

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

5. Bagaimana melakukan komunikasi yang efektif, merupakan...

a. Ability

b. Accountability

c. Sympathy

d. Appearance

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

6. Istilah lain dari pelayanan prima...

a. Service

b. Costumer service

c. Restaurant service

d. Service Excelent

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

7. Mengucapkan terimakasih, menanyakan hal lain apakah ada yang bisa dibantu, merupakan istilah dari...

a. Action

b. Abilty

c. Appearnace

d. Sympathy

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?