PMP - Lesson 5 Support Project Team

Which of the following represents a risk?

• a. We have determined that our schedule is not going to meet the required deadline

• B. Due to a higher inflation rate, it is possible that future commodity prices will be 3 to 7% higher over the next 2 years, thus increasing the cost of the project.

• C. There are not enough resources to complete the work on time

• D. The change in the prime rate has caused our funding source to be unable to provide the money we need in the upcoming project phase

Answer explanation

Choice B represents a risk as it highlights the uncertainty of future commodity prices due to inflation, which could increase project costs. The other options describe issues already affecting the project rather than potential future risks.

Which conflict management approach is best suited for a situation where both parties refuse to give in on their position?

• A. Compromise/reconcile

• B. Accommodate/smooth

• C. Withdraw/avoid

• D. Force/direct

Answer explanation

The best approach is A. Compromise/reconcile, as it encourages both parties to find a mutually acceptable solution, which is essential when neither side is willing to concede their position.

Which is true about conflict in projects?

• A. Too much conflict reflects poorly on the team.

• B. Too much conflict reflects poorly on the project manager.

• C. Conflict is inevitable.

• D. Conflict is to be addressed only when it disrupts the project

Answer explanation

C. Conflict is inevitable. In projects, differing opinions and interests often arise, making conflict a natural part of team dynamics. Recognizing this helps in managing it effectively rather than avoiding it.

The product owner is unavailable to decide about a product feature. What is this considered?

• A. Work request

• B. Impediment

• C. Backlog refinement

• D. Priority

Answer explanation

The product owner's unavailability to decide on a feature is an impediment, as it hinders progress. An impediment is anything that blocks the team from achieving their goals, making option B the correct choice.

Which of the following is a technique used by project teams to bring everyone together on a set reoccurring basis to share what may be blocking or impeding their work or plans?

• A. Daily standup meeting

• B. Iteration review

• C. Retrospective

• D. Project kickoff

Answer explanation

The Daily standup meeting is a technique where project teams meet regularly to discuss progress and identify any blockers. This fosters communication and helps in addressing issues promptly, making it the correct choice.

Which of the following is the best example of a blocker?

• A. The team cannot decide when to schedule the next iteration review

• B. The demonstration is not ready for the iteration review

• C. Clearance from another team to use content for the demo won’t be ready within the current iteration

• D. The demonstration fails in front of the product owner during the iteration review

Answer explanation

Choice C is the best example of a blocker because it indicates a dependency on another team that prevents progress within the current iteration, directly impacting the ability to complete the demo.

While you are working on a SWOT analysis for a risk response, a team member asks you to show them how it’s done. Which type of coaching is this?

• A. Informal

• B. Formal

• C. Scheduled

• D. Timeboxed

Answer explanation

The coaching requested is informal because it occurs spontaneously during work, rather than being part of a structured or scheduled training session.

A team member asks you if they could lead an estimating meeting. Which skill will you be coaching the team member?

• A. Servant

• B. Facilitating a meeting

• C. Emotional

• D. Leadership

Answer explanation

The correct choice is B. Facilitating a meeting, as leading an estimating meeting requires skills in guiding discussions, managing time, and ensuring participation, which are all key aspects of effective meeting facilitation.

A product owner is unsure about how to participate in an iteration review session. What should the project manager do?

• A. Remove the product owner from the session

• B. Request the product owner to remain quiet and observe

• C. Point the product owner to a website about iteration reviews.

• D. Coach the product owner on how to contribute in the meeting.

Answer explanation

The correct choice is D. Coaching the product owner on how to contribute in the meeting empowers them to participate effectively, ensuring their insights and feedback are included in the iteration review.

A company was hiring for certain positions. For one position, they were asking for people with skills such as leadership, team building, motivation, conflict management, influencing, negotiating, and several others. This position would require the individual to lead efforts to satisfy specific objectives and complete them in a timely manner within budget constraints. What job position are they trying to fill and what type of skills were they looking for?

• A. Head of the PMO, communication skills

• B. Project manager, management skills

• C. Project manager, interpersonal skills

• D. Program manager, business skills

Answer explanation

The company is looking to fill a Project Manager position, which requires strong interpersonal skills like leadership, team building, and conflict management to effectively lead projects and meet objectives.