Revision CSST

Someone who buys something from a seller, vendor or supplier in exchange for money or something else of value is the definition for _______.

• Founder

•  Sales agent

• Partnership

• Customer

Customer is also called as _______.

• Investor

•  Owner

• Purchaser

• Seller

Below are the importance of customer EXCEPT _______.

• Customer help to improve customer

• Customer drive revenues

• Customer make the company bankrupt

• Customer providing money to keeps the company alive

There are _______ types of customers personality.

• Two

• Three

• Four

• Five

Customer personality consists of Drivers, Analysts, Amiables and _____.

• Novelty

• Go-getter

• Unsure

•  Expressive

Goal-oriented and expect all information to be delivered in the quickest way possible is usually the type of _______ customer personality.

• Driver

• Amiable

• Analyst

• Expressive

_______ customer personality will research you and your business before meeting.

• Expressive

• Drivers

•  Analyst

• Amiable

1.       This type of customer personality who are good at listening to and forming relationship with others. Who are they?

• Drivers

• Amiable

• Expressive

• Analyst

________ customer use most of their creative side to voice out their opinions on a particular topic.

• Expressive

• Unsure

• Discount seeker

• Amiable

There are _______ types of customers who are in pre purchase order.

• Three

•  Five

• Seven

•  Nine