Communication quiz

Letters, memos and emails are examples of which method of communication?

• Oral

• Written

• Visual

• Non-verbal

One of the main advantages of written communication is

• It can be easily clarified with follow up questions

• It is sent and feedback is received immediately

• There is a permanent record of it

• Senders are able to assess receiver's facial expressions

Which of the following is NOT a component in the effective communication process?

• Receiver

• Sender

• Medium

• Barrier

Graphs, charts, street signs are examples of which method of communication?

• Visual

• Verbal

• Oral

• Written

If a manager wished to quickly communicate with several employees who all work different shifts. Which communication media might be MOST appropriate?

• Telephone

• Email

• Meeting

• Letter

Which media of communication presents the fastest feedback?

• Meeting

• Letter

• Email

• Text message

Which of the following may be considered internal communication?

• Advertising to customers

• Ordering from suppliers

• Meetings with supervisors

• Contacting banks about loans

This is an example of which method of communication?

• Verbal

• Visual

• Written

• Visual and written

Which of the following may NOT considered to be a barrier to communication?

• Wifi issues

• Jargon

• Clear feedback

• Attitude of sender

Meetings, telephone conversations and video calls may be considered what method of communication?

• Visual

• Verbal

• Written

• Visual and verbal