Sage & Thyme: On a scale of 1-10 Rate your Communication Skills

Creating a setting in which your patients can speak openly about their concerns

• 1-2

• 3-4

• 5-6

• 7-8

• 9-10

Initiating a discussion with a patient about their concerns

• 1-2

• 3-4

• 5-6

• 7-8

• 9-10

Asking a patient directly about how they are feeling

• 1-2

• 3-4

• 5-6

• 7-8

• 9-10

Avoiding being distracted by the first concern.

• 1-2

• 3-4

• 5-6

• 7-8

• 9-10

Repeating to the patient what their concerns are (reflection)

• 1-2

• 3-4

• 5-6

• 7-8

• 9-10

Listening and responding in a way that encourages the patient to disclose other feelings and concerns they may have (screening).

• 1-2

• 3-4

• 5-6

• 7-8

• 9-10

Creating a list of concerns (if there are more than three)

• 1-2

• 3-4

• 5-6

• 7-8

• 9-10

Summarising the concerns, you have discussed to check that you fully understand them

• 1-2

• 3-4

• 5-6

• 7-8

• 9-10

Using empathic, supportive comments but no sympathy.

• 1-2

• 3-4

• 5-6

• 7-8

• 9-10

Asking the patient what support structures they have and whether these are useful

• 1-2

• 3-4

• 5-6

• 7-8

• 9-10