Mirroring and matching

What is mirroring in communication?

• The process of reflecting back the body language, tone of voice, and words of the person you are communicating with.

• The process of adapting your communication style to be similar to the person you are talking to.

• The process of using similar language and phrasing as the person you are communicating with.

What is matching in communication?

• The process of using similar language and phrasing as the person you are communicating with.

• The process of reflecting back the body language, tone of voice, and words of the person you are communicating with.

• The process of adapting your communication style to be opposite to the person you are talking to.

Why is mirroring and matching important in communication?

• It helps to build rapport and trust with the person you are communicating with.

• It helps you to control the conversation and manipulate the other person.

• It is not important in communication.

What is the difference between mirroring and matching?

• Mirroring involves imitating the other person's nonverbal behavior, while matching involves adapting your communication style to be similar to the person you are talking to.

• Mirroring involves adapting your communication style to be similar to the person you are talking to, while matching involves imitating the other person's nonverbal behavior.

• Mirroring and matching are the same thing.

Which of the following is NOT an example of mirroring?

• Crossing your arms when the other person crosses their arms.

• Smiling when the other person smiles.

• Speaking in a louder voice than the other person.

Which of the following is an example of matching?

• Speaking in a slow, deliberate manner when the other person is speaking quickly and excitedly.

• Speaking in a loud voice when the other person is speaking softly and calmly.

• Using technical jargon when the other person is familiar with the terminology.

How can mirroring and matching improve communication?

• By creating a sense of rapport and connection with the other person.

• By making the other person feel uncomfortable and defensive.

• By making the conversation more one-sided and controlling.

What is the potential downside of mirroring and matching in communication?

• It can come across as insincere or manipulative if not done authentically.

• It can lead to misunderstandings and misinterpretations.

• There are no downsides to mirroring and matching.

How can you tell if someone is mirroring or matching your behavior in a conversation?

• They will use identical language and phrasing as you.

• They will copy your body language and tone of voice.

• They will disagree with everything you say.

Which of the following is NOT a best practice when using mirroring and matching in communication?

• Be genuine and authentic in your approach.

• Use mirroring and matching to control the conversation and steer it in your favor.

• Pay attention to the other person's nonverbal cues and adapt accordingly.