Motivation

What is at the top of Maslows Hierarchy of needs? (1 mark)

Whose theory was X & Y? (1 mark)

Which industrial action is being described?
Employees refuse to work any additional hours above their contracted amount (e.g. 35 hours per week). 

• Work to rule
• Go slow
• Overtime ban
• Strike

Daniel Pink assumes that work today has changed. Why is the old reward and control system ineffective?

• Workers have less capacity to accomplish the complex tasks they face

• Employees focus on the reward rather than solving the problem, which diminishes their capacity to innovate or be creative

• Tasks today are routine, unchallenging and highly controlled

• Employees want some degree of equity between what they give to the organization and what they receive

What is achievement?

• The desire to experience success which depends on personal effort and abilities

• Studying for a core class in school

• Being a good friend

• Having a growth mindset

Which is a financial factor affecting the motivation of staff

• Pay levels
• Working conditions
• Job security
• Participation in decision making within company

Students with intrinsic motivation are more likely to excel at something they enjoy doing.

• True

• False

Non-financial methods of motivating staff includes offering flexible working. Which is NOT an example of this?

• Part-time
• Job share
• Flexi-time
• Team working

Which non-financial methods of motivating staff is being described here?
Benefits in addition to wages including gym membership, company car, childcare vouchers

• Fringe benefits
• Bonuses
• Profit-sharing scheme
• Commission

Which method of paying staff is being described?
Employees are paid an amount for each item they produce

• Commission
• Bonus
• Piece rate
• Time rate