
Operations Management Q2
Quiz
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Business
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University
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Practice Problem
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Easy
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20 questions
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1.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
Six Sigma Step 1: Define
The quality problem of the process
The Current performance of the process
The process to identify the root causes of the quality problem
The process by eliminating the root causes of the problem
2.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
Six Sigma Step 2: Measure
The Current performance of the process
The process to identify the root causes of the quality problem
The process by eliminating the root causes of the problem
The process to ensure the improvements continue.
3.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
Six Sigma Step 3: Analyze
The process to identify the root causes of the quality problem
The process by eliminating the root causes of the problem
The process to ensure the improvements continue.
The quality problem of the process
4.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
Six Sigma Step 4: Improve
The process by eliminating the root causes of the problem
The process to ensure the improvements continue.
The quality problem of the process
The Current performance of the process
5.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
Six Sigma Step 5: Control
The process to ensure the improvements continue.
The quality problem of the process
The Current performance of the process
The process to identify the root causes of the quality problem
6.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
TQM philosophy Concept
Main Idea
Goal is to identify and meet customer needs
A philosophy of never-ending improvement
Employees are expected to seek out, identify, and correct quality problems
7.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
TQM philosophy Customer Focus
Goal is to identify and meet customer needs
A philosophy of never-ending improvement
Employees are expected to seek out, identify, and correct quality problems
Ongoing employee training in the use of quality tools
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