Fili FLIGHTS 2

Resident discounts apply to Spanish residents travelling to/from: (Select all that apply)

• Melilla and Ceuta

• Balearic Island

• Canary Island

• Any Spanish Island

• Europe

Platform we use to book resident discounts: (Select all that apply)

• CBT Portal

• TAP Portal

• Vueling

• Air Europa

• Ryanair

Active IATAs we have on NDC: (Select all that apply)

• ES

• DE

• US

• UK

• All of the above

Payment method for NDC bookings

• VCC

• BSP

• Soldo

• Mystifly

Primary method when adding extra to NDC bookings

• NDC platform

• Airline website

• Calling the airline

Payment method for Pyton bookings

• VCC

• BSP

• Soldo

• Mystifly

Primary method when adding extra to NDC bookings

• NDC platform

• Airline website

• Calling the airline

Payment method for Mystifly bookings

• VCC

• BSP

• Soldo

• Mystifly

Primary method when adding extra to Mystifly bookings

• NDC platform

• Airline website

• Calling the airline

If a Mystifly booking has been in Tkt in Process status for more than two hours, we should:

• Cancel the initial booking and create a new one

• Follow up with Mystifly support

• Re-snooze for 2 more hours