Hotel Management

It is a section where in they are the responsible for handling room reservation, which mostly handling pre-arrival arrangement of guest stay.

• Reception

• Reservation

• Concierge

• Guest relations

They are the responsible for handling and assisting a special or VIP guest.

• Reception

• Reservation

• Concierge

• Guest relations

Handling guest check-in that may be done in some different situation, such as check-in without reservation.

• Reception

• Reservation

• Concierge

• Guest relations

A section which is responsible for handling guest luggage, providing information and giving service to the guest.

• Reception

• Reservation

• Concierge

• Guest relations

A part of front office department which is responsible for handling guest folio, posting transactions, and handling deposit and payment.

• Reception

• Business Center Secretary

• Front Office Cashier

• Guest relations

Most of the hotels have merged this section of Reception with _______. The Reception or Front Desk have done all the transactions of a guest including billing.

• Reception

• Business Center Secretary

• Front Office Cashier

• Guest relations

It is the position which has a duties and responsibilities in assisting Front Office Manager or Assistant Front Office Manager in doing and preparing some Front Office Reports.

• Front Office Administration

• Business Center Secretary

• Supervisors

• Guest relations

It is a building, edifice or premises or a completely Independent that can be found on a city have a regular reception, accommodation or lodging for travelers and tourist.

• Motel

• Hotel

• Pension House

• Apartel

A place where you can relax and rest with pleasant environment and atmosphere.

• Motel

• Hotel

• Pension House

• Resort

A building has several independent and furnished regularly leased to tourist and travelers for dwelling on a more or less long term basis and offers basic service to its tenants, similar hotels.

• Motel

• Hotel

• Pension House

• Apartel