ID Training RRD & Remittance
Authored by CS Xendit
Professional Development
1st Grade
Used 3+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which tab in AD to check Remittance VA?
Remittance
Remittance Collection
Virtual Account
Remittance Monitor
Escrow
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the maximum SLA for ID disbursement?
T+1
T+0, 2PM
T+1, 2PM
T+1, 9AM
T+2
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You need to create manual VA for remittance. To which channel should you escalate this?
#p-disbursement-issues
#im-remittance-issues
Escalate to finops via Zendesk
#financial-operations
#p-virtual-account-issues
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Terrapay is asking the exact failure reason of a failed transaction. To which channel should you escalate this?
#p-disbursement-issues
#im-remittance-issues
#p-disbursement-not-received
#rmt-compliance-issues
#p-disbursement
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can we check batch remittance transaction in AD?
Yes
No
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