ID Training RRD & Remittance

Which tab in AD to check Remittance VA?

• Remittance
• Remittance Collection
• Virtual Account
• Remittance Monitor
• Escrow

What is the maximum SLA for ID disbursement?

• T+1
• T+0, 2PM
• T+1, 2PM
• T+1, 9AM
• T+2

You need to create manual VA for remittance. To which channel should you escalate this?

• #p-disbursement-issues
• #im-remittance-issues
• Escalate to finops via Zendesk
• #financial-operations
• #p-virtual-account-issues

Terrapay is asking the exact failure reason of a failed transaction. To which channel should you escalate this?

• #p-disbursement-issues
• #im-remittance-issues
• #p-disbursement-not-received
• #rmt-compliance-issues
• #p-disbursement

Can we check batch remittance transaction in AD?

• Yes

• No