
adidas and Reebok 3
Authored by Foivos Voliotis
Professional Development
1st - 10th Grade
Used 3+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
There's 3 main reasons customers contact us for, which are these?
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What do you need to do during the opening (connect) part of the conversation?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one of the most important things to do during a conversation?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many days does a customer has to send their ('normal') product back?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the mission of adidas?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
EFC is our warehouse in Germany
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A consumer want to know if their product is a Counterfeit. After a check it appears to be a real product. Can we send a confirmation of this?
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