Handling Consumer Problems (Chapter 6 Lesson 4)

Quackery

• Sale of worthless products. ("Miracle Cure")

• A person's strong belief in the "medicine."

Placebo Effect

• Health insurance for people 65 or older.

• Strong belief in "medicine."

Consumer Advocate

• Dr. who gives their oppinon about what should be done medically.

• Help consumers with problems.

Small Claims Court

• Handle court cases of $2,500-$5,000.

• Handle court cases of 1 million dollars or more.

Second Opinion

• Failure to provide an acceptable degree of quality health care.

• Getting another Doctors opinion.

License

• Getting another Doctors Opinion

• A document that give a person the right to provide health care.

Malpractice

• Failure to provide safe or quality healthcare.

• Help consumers with problems.