Does Your Comp Strive for 5?

Does Your Comp Strive for 5?

Professional Development

12 Qs

quiz-placeholder

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Does Your Comp Strive for 5?

Does Your Comp Strive for 5?

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Easy

Created by

Hanover Company

Used 9+ times

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12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first thing a customer pays attention to when touring a property?

The Staff

Curb Appeal

Lobby

Amenities

2.

MULTIPLE CHOICE QUESTION

20 sec • Ungraded

When you shopped the comp...

How would you describe their landscaping?

Lush and mature like ours

Needs water

3.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

How do we greet our customers?

(multiple answers!)

Fly out of your seat

Come from behind the desk

Smile and introduce yourself

Ask if they need to speak to the Manager

4.

MULTIPLE CHOICE QUESTION

20 sec • Ungraded

When you shopped the comp...

did the agent fly out of their seat to greet you?

Yes, like Superman

No, not at all

5.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

What is included in a Hanover Uniform?

(multiple answers!)

Nametag/ID Badge

Blazer for Maintenance Team

Black or white for Leasing Team

Blazer at all times for Leasing Team

6.

MULTIPLE CHOICE QUESTION

20 sec • Ungraded

When you shopped the comp...

were they dressed for success?

No, I couldn't even tell they worked there

Yes, but they didn't look as sharp as we do

7.

REORDER QUESTION

30 sec • 1 pt

What order do we tour?

Vacant

Model

Amenities

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