Sam's Quiz 2A

How can we help create a culturally safe environment? (select 2 correct answers)

• a) Control everything

• b) show respect

• c) accept diversity

• d) never change service rules

Answer explanation

Showing respect and accepting diversity are important steps in improving the cultural safety of a service

Which of the following are ways companies can integrate Aboriginal cultural safety into their work? (select three answers)

• a) Write a policy on acknowledging Country

• b) Never consult with people who have cultural knowledge

• c) Consult with Aboriginal leaders from the local community regularly

• d) Ensure staff have the right cultural education and training

Answer explanation

Consultation, education and training and ensuring a policy for Acknowledging Country are all ways companies can improve cultural safety for Aboriginal Australians

Which of the following could workers use to develop relationships with Aboriginal and/or Torres Strait Islander people?

• a) ensure our verbal and non-verbal communications are culturally appropriate

• b) Assume Indigenous People don't care about the historical events that hurt them

• c) Act however we like at work, it doesn't matter

• d) Always use complicated technical language

Answer explanation

Making sure both our spoken and body language is culturally appropriate is a great way to begin to develop relationships

Which of the following are ways to increase cultural safety?

• a) Make decisions for Aboriginal people rather than asking them

• b) Not including Aboriginal people in decision making

• c) Show respect and treat Aboriginal people as equals

• d) Ignore input from Aboriginal workers

Answer explanation

Including people in the decision making process is vital to success and building relationships

What are the correct stages of reflection?

• a) Analyse, act, evaluate, describe, analyse, conclude, feel

• b) Feel, evaluate, describe, analyse, conclude, act

• c) Act, evaluate, describe, analyse, conclude, feel

• d) Describe, feel, evaluate, analyse, conclude, act

Answer explanation

You need to know the stages of the reflective cycle to be able to use reflective practice effectively!

Section B What can you do to show respect for cultural difference when working with Aboriginal and/or Torres Strait Islander people?

(Select 2 correct answers)

• a) understand and acknowledge the influence your own culture might have

• b) Reach out to and consult with Local Indigenous Leaders

• c) Use complicated language

• d) Never show empathy for their experience

Answer explanation

Our own culture can influence our communications. Reaching out and consulting with local Indigenous leaders can help to show respect and improve our understanding.

When working with interpreters we should (select the 3 correct answers)

• a) explain to the consumer what the interpreter does

• b) be sure our verbal and non-verbal communication is culturally appropriate

• c) ask the interpreter about room set out

• d) Don't introduce the interpreter to the consumer

Answer explanation

We should always explain what the interpreter is for, ensure our communications are culturally appropriate. Asking the interpreter for advice on how to set up seating etc. can assist communication

Which one of the following would make Aboriginal people LESS LIKELY to be involved?

• a) consulting with their community

• b) including them in decision making

• c) Rely only on Government perspectives

• d) provide a culturally safe place

Answer explanation

For a service to be successful, we need to include Aboriginal people in the development and design of a service rather than just doing things from a Government perspective

A reference group does not

• a) decides on culturally appropriate service delivery

• b) advise on community need

• c) discuss community issues

• d) work collaboratively

Answer explanation

Reference groups do not decide on culturally appropriate service delivery

Your own culture can influence how you communicate

• a) true

• b) false

Answer explanation

We need to understand ourselves and the influence our culture might have on communication so we can ensure it does not!