
Quality Control Concepts
Authored by Jessica Hendricks
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Professional Development

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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
W. Edward Deming's four part "System of Profound Knowledge" contained:
Appreciation of a system
Knowledge of a variation
Theory of knowledge
Knowledge of psychology
All of the above
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When looking at the definition of quality, a produced good should:
Be free from defects
Have only minor defects
Have measurable defects
Have only 3.4 defects per million
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or false : Discovering the root cause of a problem may include analyzing a lot of data.
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False: Problem solving is a systematic process and is considered the one of the most complex of all intellectual functions.
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which type of problems are almost always the root cause of the problem?
Timing
Scheduling
Attendance
Process
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A person or company that is willing to give money for products that you produce are called:
Specimens
Characters
Customers
Fellows
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does TQM stand for?
Total Quantity Measurement
Total Quality Management
Tentative Quality Movement
The Quality Mean
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