Hotel Industry Terminology #1

It is a block of pre-negotiated hotel rooms which have been bought out and held by third parties, such as tour operators, wholesalers, online travel agencies or

travel agents.

• Allotment

• Blockout dates

• Booking channel

Example of online travel agencies (OTA)

• AMADEUS, SABRE, TRAVELPORT.

• such as Expedia, Orbitz, Travelocity, Priceline and others.

• GDS

The lowest non-restricted rate bookable by all guests. This rate can change several times a week up to several times a day. Also called “Best flexible rate” (BFR).

• Alternative Availability

• Blockout dates

• Best available rate (BAR)

The items or unfolding's that comprise the “to-do list” or schedule of an event.

• Agenda 

• Advance Rates

• Activities

Availability

• An entertainment organizer in a hotel, resort, or cruise ship.

• Complimentary item or service provided by the hotel for guests or groups. (Ex: Toiletries)

• The number of vacancies possible for a specific type of accommodation for a specific set of dates.

A feature which will make the selected room unavailable for many different reasons (renovations/cleaning/fumigation) during the blockout period. Simply by clicking on the reservation or required day to process a blockout day and entering required details.

• Blockout dates

• Advance Rates

• Booking channel

It is a plan where a guest is provided with an accommodation to stay as well as meals on a comprehensive basis. “Half board”, where the host provides only breakfast and dinner meals. “Full board”, where the host provides all three daily meals.

• Board plan (Board meal plan)

• Advance Rates

• Availability

A rule-based process used to create optimal revenue management segmentation from reservation data to support both the best basis for forecast and optimization and key organizational reporting and business intelligence requirements.

• Advance Rates

• Blockout dates

• Analytical market segmentation

Suggesting other available properties when the requested property is unavailable.

• Advance Rates

• Central reservation system (CRS)

• Alternative Availability

Complimentary item or service provided by the hotel for guests or groups. (Ex: Toiletries)

• Advance Rates

• Amenity

• Allotment