BME6-QUIZ#2

Which of the following is an example of a long-term corporate planning goal?

• Reducing employee turnover rate by 10% in the next quarter

• Increasing sales by 5% in the next month

• Expanding operations to a new region in the next year

• Launching a new product in the next week

A factory that produces automobiles would most likely use which type of layout?

• Process layout

• Product layout

• Fixed position layout

• Cellular manufacturing layout

In a process layout, which of the following is true?

• All machines and equipment are arranged in a line.

• Materials move from one workstation to the next in a predetermined sequence.

• Workers and equipment are grouped together by function.

• The layout is highly flexible and can accommodate changes in production.

In a cellular manufacturing layout, what is the focus?

• Production of a single product

• Production of a variety of products

• Grouping similar processes together

• Customized production

Which of the following competitive dimensions of operations strategies refers to the ability of a company to offer unique features or benefits to customers?

• Cost/price

• Quality

• Product/service differentiation

• Flexibility/quick response

• Customer service/delivery strategy

Which of the following competitive dimensions of operations strategies is most closely related to a company's ability to respond quickly to changes in customer demand or market trends?

• Cost/price

• Quality

• Product/service differentiation

• Flexibility/quick response

• Customer service/delivery strategy

Which of the following competitive dimensions of operations strategies is most closely related to a company's ability to provide superior customer support and after-sales service?

• Cost/price

• Quality

• Product/service differentiation

• Flexibility/quick response

• Customer service/delivery strategy

Which of the following competitive dimensions of operations strategies is most closely related to a company's ability to offer high-quality products or services that meet or exceed customer expectations?

• Cost/price

• Quality

• Product/service differentiation

• Flexibility/quick response

• Customer service/delivery strategy

What is the main goal of process planning?

• To identify opportunities for quality improvements

• To minimize production costs

• To determine the most efficient way to produce a product

• To develop a system for tracking defects in finished products

Which of the following is an important consideration in physical facilities management?

• Employee satisfaction

• Market demand for the company's products

• The cost of raw materials

• The layout of production equipment