THE BIG ADMIN QUIZ - HIGHER

Select the roles of a SENIOR admin assistant (multiple answers)

• maintains electronic and paper files

• prepare reports and presentations for managers

• makes travel arrangements for senior staff

• greets and directs visitors and telephone calls

An admin assistant should be (multiple answers)...

• motivated

• laid back

• adaptable

• anxious

Select all documents to do with planning...

• to do list

• minutes

• e-diary

• action plan

When setting targets, they should be SMART. This A stands for...

• Actual

• Attainable/Agreed

• Anonymous

• Attainable/Annonymous

Delegation is...

• Making sure there is a place for everything

• Making sure the workplace does not discriminate

• Turning over work related tasks to employees

• Delegating money to individual departments

A Gantt chart is a visual view of a project or task over a period of time. Coloured bars, similar to a bar chart are used to show ________.

Examples of time stealers are: (multiple answers)

• eating during the working day

• meetings

• interruption from visitors

• having too many files lying around/desk stress

Team formation stages include... Forming, storming, norming, performing and __________.

Which of the following are NOT part of Belbin's team roles?

• The team player

• The chatter

• The mediator

• The ideas person

A benefit to the organisation of teams is that individuals may feel more supported in the work place...

• True

• False