2.1 Introduction to HRM

HRM stands for

• Human Resource Maintenance

• Human Resource Managers

• Human Resolution Management

• Human Resource Management

Which of the following processes are HR responsible for within a business organisation?

• Referrals

• Redundancies

• Appraisals

• Recruitment

Human resource planning is the process of........................future workforce needs.

Name 2 internal factors that influence HR planning

• Size of business

• Number of employees

• Company Vision

• Finances

• Leadership style

Which of the following are external factors which impact HR planning?

• Competition

• Labour mobility

• Governmental policies

• Immigration

The level of motivation in an organisation is an important internal factor affecting HR planning because

• Productivity decreases and labour turnover increases.

• Productivity and labour turn over are increased.

• Productivity and labour turnover are reduced.

• Productivity increases and labour turnover decreases.

Gig economy is

• Also known as on demand economy

• Jobs which allow employees to work flexible hours

• When workers are given short term contracts

• A type of employment found only in the music industry.

Low......................is one of the 4 reasons identified by Kotter and Schlesinger, for resistance to change in the work place

Another one of the 4 factors is?

Which of the 6 approaches to change is being described in this statement: 'This approach to change management is about providing authentic support so that people have the skills and resources they need to cope with change'..

• Negotiate

• Support

• Manipulate

• Facilitate